Expansion signal detected — Northwind Aerospace agent usage up +47.7% - Weekly Active Agents jumped 838 → 1,832 since rollout; CS is already engaged on an open ticket, and $1.11M in expansion is in Proposal...
8:02 AM
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☆
Tariq Bergstrom
Re: Northwind expansion — They asked about the Data Agent in the last sync, might be a good time to...
Yesterday
☐
☆
Hannah Bergstrom
Northwind Aerospace — Snowflake integration ticket update - Great progress, they're thrilled with the rollout...
Yesterday
TN
Tableau Next Alerts <alerts@tableaunext.com>
to me
Sep 29, 2026, 8:02 AM
🔴 Expansion Signal Detected — Northwind Aerospace Agent Usage Up +47.7%
Signal being tracked
Notify me when a top account's agent usage spikes ahead of a renewal or open expansion — especially when CS is already engaged.
When that happens:
Quantify the usage spike vs. the account's own plateau
Identify which adjacent agents peers have adopted but this account has not
Surface open expansion opps, renewal timing, and any CS engagement
Recommend the expansion approach and which agent to lead with
Why this surfaced
Northwind Aerospace (Enterprise · Manufacturing, $1.84M ARR) has spiked +47.7% in agent usage since their Ops Agent rollout closed last quarter — Weekly Active Agents jumped 838 → 1,832. CSM Hannah Bergstrom is already engaged on an open Snowflake integration ticket, and $1.11M of expansion is in Proposal closing Oct 5 — a textbook fast-rollout expansion signal.
Adjacent agents vs. peer group
Data Agent
71% of Enterprise Manufacturing peers run it · Natural complement to their Snowflake integration
~$709K
Sales Agent
64% peer adoption · Open Expansion Proposal, closes Oct 5
~$402K
Support Copilot
Leading use case across the book (72.9 avg adoption) · Net-new whitespace
~$180K
Recommended actions
Lead with the Data Agent in the expansion conversation — highest peer adoption and a direct complement to their live Snowflake integration
Reference the Blackstone Technologies case study (same fast-rollout profile, adopted all 4 agents within 12 months)
Loop in Hannah Bergstrom — she's already in the room on the open integration ticket
Bundle the two open Proposals (Data Agent + Sales Agent) before they close Oct 5
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